Payment Policy

Effective Date: December 31, 2024

At GearHato, we are dedicated to providing secure and convenient payment options for our customers. This Payment Policy outlines the accepted payment methods, billing processes, and security measures when shopping at https://gearhato.net/.

Accepted Payment Methods
We accept the following payment options to ensure flexibility and convenience for our customers:

  1. Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  2. Online Payment Platforms: PayPal, Stripe, and similar secure payment processors.
  3. Bank Transfers: For large or bulk orders, direct bank transfers are available upon request.
  4. Digital Wallets: Apple Pay and Google Pay for eligible devices.

Currency and Pricing
All prices are listed in USD and include applicable taxes unless stated otherwise. Currency conversion fees may apply if you are purchasing from a country outside the United States. The exact amount will be displayed at checkout before confirming your order.

Payment Security
We prioritize your security by employing the following measures:

  1. SSL Encryption: All transactions are encrypted using Secure Sockets Layer (SSL) technology to protect sensitive data.
  2. PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to maintain a secure payment environment.
  3. Fraud Prevention: Orders may be subject to verification to prevent unauthorized or fraudulent transactions.

Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with the order details. This email serves as proof of purchase. Please ensure your email address is accurate to avoid any delays in receiving confirmations.

Declined Payments
If your payment is declined:

  1. Verify the card information entered, including the card number, expiration date, and CVV.
  2. Check with your bank or card provider to ensure there are no restrictions or insufficient funds.
  3. Contact our support team for assistance if the issue persists.

Refunds and Adjustments
Refunds for eligible returns will be processed back to the original payment method. For detailed information on returns and refunds, refer to our Refund and Returns Policy. Please allow 7-10 business days for the refund to reflect in your account, depending on your payment provider.

Payment Disputes
If you encounter any unauthorized charges or payment disputes, notify us immediately. We will investigate the matter and work with your payment provider to resolve the issue.

Billing Information
It is your responsibility to provide accurate and up-to-date billing information. Failure to do so may result in delays or order cancellations. We do not store complete payment details on our servers for your safety.

Contact Us
For questions or concerns regarding payments, please reach out to us:

  • Email: info@gearhato.net
  • Phone: (715) 344-4243
  • Address: 2014 Welsby Ave, Stevens Point, Wisconsin (WI), 54481