Sales Policy

Last Updated: March 24, 2025

At Gearhato.net, we are committed to providing our customers with high-quality cameras and excellent service. This Sales Policy outlines the terms and conditions under which products are sold through our website. Please read through this policy carefully before making a purchase.

1. Product Information

  1. Product Descriptions: We strive to provide accurate and detailed descriptions of all products available on our website. However, we do not guarantee that all product descriptions, images, or any other content on our website is error-free, complete, or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions or pricing.

  2. Product Availability: All products are subject to availability. While we strive to ensure that products are in stock, we cannot guarantee the availability of all items. In the event that a product is out of stock after an order has been placed, we will notify you and offer alternative products or a full refund.

  3. Pricing: Prices for products on our website are listed in USD and are subject to change without notice. We make every effort to ensure that prices are accurate, but errors may occur. If a pricing error is identified, we will notify you immediately and offer you the option to proceed with the corrected price or cancel the order.

2. Order Process and Payment

  1. Order Confirmation: After placing an order, you will receive an order confirmation email. This email will contain details about the products you have purchased, including prices, taxes, and shipping information. Please note that this confirmation is an acknowledgment of your order and not an acceptance of it.

  2. Payment Processing: All orders must be paid in full at the time of purchase. Gearhato.net accepts payments through major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods available on our website. By placing an order, you authorize Gearhato.net to charge the total amount of your order to the payment method provided.

  3. Payment Issues: If there are any issues with your payment (e.g., insufficient funds, expired credit card, or incorrect payment details), we will notify you. If payment cannot be processed successfully, we reserve the right to cancel the order.

  4. Order Cancellations: Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel an order before shipment, please contact us immediately, and we will do our best to accommodate your request.

3. Shipping and Delivery

  1. Shipping Fees: Shipping costs are calculated during checkout based on the size, weight, and delivery destination of your order. Gearhato.net offers multiple shipping options, including standard and expedited delivery methods.

  2. Delivery Time: We aim to process and ship orders within 1-3 business days. Delivery times vary depending on the shipping method selected and the destination. Standard shipping typically takes 5-10 business days, while expedited shipping takes 2-5 business days. You will receive a tracking number once your order has shipped.

  3. Shipping Restrictions: We currently only offer shipping within the United States. For international shipping inquiries, please contact our customer service team at info@gearhato.net.

  4. Delayed or Missing Shipments: While we strive to meet our delivery estimates, we are not responsible for delays caused by third-party carriers or unforeseen events (e.g., weather delays or high demand periods). If your shipment is delayed or missing, please contact our customer service team for assistance.

4. Returns, Refunds, and Exchanges

Please refer to our Refund and Returns Policy for detailed information about how to return or exchange products.

  • Returns: Products can be returned within 30 days of receipt, provided they are unused and in their original packaging.
  • Refunds: Refunds will be processed to the original payment method once the returned item has been inspected and approved.
  • Exchanges: If you wish to exchange an item, please contact us to check availability. We will process the exchange once the original item is returned.

5. Warranty

  1. Manufacturer’s Warranty: Most of the cameras and products we sell come with a manufacturer’s warranty, typically covering defects in materials or craftsmanship. Warranty details will be provided on the product page.

  2. Warranty Claims: If your product is covered under warranty and you encounter issues, please contact our customer service team for assistance. We will guide you through the warranty claim process.

6. Privacy and Security

We take the privacy and security of your personal information seriously. Our Privacy Policy outlines how we collect, use, and protect your personal data. We use secure encryption methods to process payments, and we do not store your sensitive financial information on our servers.

7. Intellectual Property

All content on the Gearhato.net website, including text, images, logos, and product descriptions, is the property of Gearhato.net or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.

8. Limitation of Liability

Gearhato.net is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products. Our liability is limited to the total amount paid for the product(s) in question.

9. Indemnification

You agree to indemnify and hold harmless Gearhato.net, its affiliates, employees, agents, and suppliers from any claims, damages, or losses arising out of your use of the website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Wisconsin, United States. Any disputes arising from these terms will be resolved in the courts located within Stevens Point, Wisconsin.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or your purchase, please contact our customer service team:

Thank you for shopping with Gearhato.net! We are committed to providing you with exceptional products and customer service.